Covid-19 Guidance

Updated 16 July 2021 11.45 am

After Monday 19th July, when current government restrictions will be lifted, we wanted to update and reassure you on our safety procedures.

The following procedures will be in place for the rest of the season, helping to keep both you and our team safe and allow our business to remain open.

  • Staff will be encouraged to wear masks in indoor spaces.
  • We will continue to check staff temperatures daily and carry out twice weekly lateral flow tests.
  • Guests are please asked to continue to wear a mask in all indoor spaces. This includes the shower blocks (apart from when showering).
  • Two people in reception and the watersports office will be permitted at any one time.
  • We will continue to capture all information of those 16+ and ask for track and trace capture.
  • We encourage the regular use of hand sanitiser whilst on the park and all our sanitation stations will remain in place.
  • Indoor spaces will continue to be well ventilated and thoroughly cleaned.
    Where there are pinch points indoors, we will minimise the risk of close contact e.g., blocking off a sink etc.

Thank you in advance for you continued cooperation.

Coronavirus Booking Promise

We understand how important your holiday is to you. To provide you with additional reassurance we are extending our Coronavirus Booking Promise for the 2021 season as follows;

– If we need to cancel your booking, you can choose to either move your booking or receive a full refund for bookings up to the 30th October 2021.
– If a member of your booking party falls ill or must isolate due to Covid-19 we will move your booking to another date. Our full Coronavirus Booking Promise Terms & Conditions can be read here.