General information – touring pitches

Arrival time for hook up pitches is generally 12noon. If you wish to arrive earlier please phone ahead to check if the pitch will be available, otherwise you may be required to wait in the late arrivals area until the pitch is free. Standard pitches can arrive from 9am daily. We have a height barrier set at 7', 2.1m which is closed when Reception is closed. We also have a gate below this barrier which is locked between 11pm and 8am preventing traffic crossing the park at night. We operate a 5mph speed limit throughout the park.

We do not accept group bookings for more than 4 pitches and within this group no more than 2 gazebos may be used. We will not accept any bookings from single sex groups or minors. We require all pitches to maintain a 6m fire gap as required by our site licence conditions. Therefore, owners of any structure considered by staff to be a fire risk, will be asked to remove the unit infringing the regulations.

Dog are allowed on the park provided that they are kept on the lead at all times whilst on the touring fields or in the play areas adjacent to the lake. They may be let off the lead on the dog walk area, please ask Reception staff where this is on your arrival. There are dog hygiene bins provided on the park, please help us keep the park free from dog fouling. Use a poop-scoop for your dog as no dog fouling is permitted in any area of the park.

We have a laundry room with two washers, two dryers and a spin dryer. Please wash your clothes in this room and do not hang towels or washing over fencing or hedges.

Barbeques are permitted so long as they are clear of the grass and use only charcoal or gas for fuel. Camp fires are not permitted at any time to reduce the fire risk.

Noise: radios, music systems and televisions should be used with consideration for other guests during the day and after 10pm we request no noise which may cause annoyance to others.

No ball games or kite flying is allowed on the touring fields; please use the recreation area adjacent to the lakeside. Young children should be accompanied by an adult when using the play area as it is adjacent to the lake. Minors are to be supervised at all times so that they are not a nuisance or danger to themselves or others. The play area is unlit and, therefore, unsuitable for use after dusk.

Young children should be accompanied by an adult when using the washing and toilet facilities; children are not to be allowed to play around the facilities or with the water and fire points.

We advise that your caravan be fully insured as no responsibility can be accepted by this company for loss or damage whilst on this park.

General information – hire caravans

Hire caravans are not available for occupation until 4pm . If you want to arrive earlier, please telephone on the morning you are due to find out if the caravan will be ready before 4pm.

We do not allow any pets in our hire caravans. Please remember that you can only accommodate the number of people for whom beds are provided, i.e. 4 people in the 2 bedroom units and 6 people in the 3 bedroom units.

Please park in the car park adjacent to the holiday caravans, no parking on the grass between or in front of the holiday hire caravans.

We ask for a £50 security deposit against any major damage or loss in our holiday homes. This must be paid on arrival by cash or credit/debit card only - no cheques accepted for this. You must leave your caravan clean and tidy on departure, as it was when you took occupation. Please do not leave any dirty cutlery or crockery; this is self catering accommodation not serviced accommodation.